http://ontologydesignpatterns.org/api.php?action=feedcontributions&feedformat=atom&user=CristianaSantos 2026-05-04T02:37:06Z User contributions MediaWiki 1.25.6 http://ontologydesignpatterns.org/index.php?title=Submissions:Complaint_Design_Pattern&diff=13488 2018-06-29T13:24:48Z

<p>CristianaSantos: Submissions:COP moved to Submissions:Complaint Design Pattern</p> <hr /> <div>{{Content_OP_Proposal_toolbar}}<br /> {{Graphical representation header}}<br /> {{Graphical representation<br /> |ImageName=ComplaintDesignPattern.png<br /> }}<br /> {{Content OP Proposal Template<br /> |SubmittedBy=CristianaSantos, VictorRodriguezDoncel, Marcos da Silveira, Cedric Prusky, AldoGangemi, Pompeu Casanovas, Leon Van der Torre<br /> |Name=Complaint Ontology Pattern - COP<br /> |ContentODPAlsoKnownAs=Complaint Ontology Pattern<br /> |Intent=To represent core constituents found commonly in complaints across domains.<br /> |Domain=General, Law,<br /> |CompetencyQuestion=What is the claim of the complainant?, Which facts happened in 'this' date or in 'this' place?, Who is involved in this complaint?, Who is the complaint recipient?, What motivates the complaint?, Which facts describe the complaint?, What evidences are used to prove the narrated fact?, Which medium was used to express the complaint?<br /> |ContentODPDescription=The solution is implemented as an OWL file [https://w3id.org/vocabulary/cop]<br /> |ReusableOWLBuildingBlock=https://w3id.org/vocabulary/cop http://ontoology.linkeddata.es/publish/cop/index-en.html<br /> |Consequences=Heterogeneous models for complaints can be aligned to this pattern, which then acts as a semantic facade to different complaint management applications (such as complaint handling process, customer complaint management, customer relation management)<br /> |Scenario=A complaint refers to the narrated facts of an agent, grounded with a motive and a request, through a specific medium (used to generate the complaint document), where evidence may support the facts<br /> |CPInstantiationExample=A complaint refers to the narrated facts of an agent, grounded with a motive and a request, through a specific medium (used to generate the complaint document), where evidence may support the facts.<br /> |ExtractedFrom=Ontological resources and non ontological resources<br /> }}<br /> {{Element list header}}<br /> {{Has Element Template<br /> |HasElement=basedOn<br /> }}<br /> {{Has Element Template<br /> |HasElement=expressedIn<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasComplaintMotivation<br /> }}<br /> {{Has Element Template<br /> |HasElement=justifiedBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=madeBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=supportedBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasSpace<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasStampTime<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasTimeOccurrence<br /> }}<br /> {{Has Element Template<br /> |HasElement=Agent<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complainant<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complaint<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complaint_Recipient<br /> }}<br /> {{Has Element Template<br /> |HasElement=Evidence<br /> }}<br /> {{Has Element Template<br /> |HasElement=Fact<br /> }}<br /> {{Has Element Template<br /> |HasElement=Medium<br /> }}<br /> {{Has Element Template<br /> |HasElement=Motivation<br /> }}<br /> {{Has Element Template<br /> |HasElement=Request<br /> }}<br /> {{Has Element Template<br /> |HasElement=ThirdParty<br /> }}<br /> {{Has Element Template<br /> |HasElement=partOf<br /> }}<br /> {{Has Element Template<br /> |HasElement=addressedTo<br /> }}<br /> {{Additional information header}}<br /> [[Category:Waiting for review]]<br /> {{Scenarios about me}}<br /> {{Reviews about me}}<br /> {{Modeling issues about me}}<br /> {{My references}}<br /> {{Submission to event<br /> |Event=WOP 2016 at ISWC<br /> }}<br /> {{Submission to event}}</div>

CristianaSantos http://ontologydesignpatterns.org/index.php?title=Submissions:COP&diff=13489 2018-06-29T13:24:48Z

<p>CristianaSantos: Submissions:COP moved to Submissions:Complaint Design Pattern</p> <hr /> <div>#REDIRECT [[Submissions:Complaint Design Pattern]]</div>

CristianaSantos http://ontologydesignpatterns.org/index.php?title=Submissions:Complaint_Design_Pattern&diff=13487 2018-06-29T13:21:54Z

<p>CristianaSantos: </p> <hr /> <div>{{Content_OP_Proposal_toolbar}}<br /> {{Graphical representation header}}<br /> {{Graphical representation<br /> |ImageName=ComplaintDesignPattern.png<br /> }}<br /> {{Content OP Proposal Template<br /> |SubmittedBy=CristianaSantos, VictorRodriguezDoncel, Marcos da Silveira, Cedric Prusky, AldoGangemi, Pompeu Casanovas, Leon Van der Torre<br /> |Name=Complaint Ontology Pattern - COP<br /> |ContentODPAlsoKnownAs=Complaint Ontology Pattern<br /> |Intent=To represent core constituents found commonly in complaints across domains.<br /> |Domain=General, Law,<br /> |CompetencyQuestion=What is the claim of the complainant?, Which facts happened in 'this' date or in 'this' place?, Who is involved in this complaint?, Who is the complaint recipient?, What motivates the complaint?, Which facts describe the complaint?, What evidences are used to prove the narrated fact?, Which medium was used to express the complaint?<br /> |ContentODPDescription=The solution is implemented as an OWL file [https://w3id.org/vocabulary/cop]<br /> |ReusableOWLBuildingBlock=https://w3id.org/vocabulary/cop http://ontoology.linkeddata.es/publish/cop/index-en.html<br /> |Consequences=Heterogeneous models for complaints can be aligned to this pattern, which then acts as a semantic facade to different complaint management applications (such as complaint handling process, customer complaint management, customer relation management)<br /> |Scenario=A complaint refers to the narrated facts of an agent, grounded with a motive and a request, through a specific medium (used to generate the complaint document), where evidence may support the facts<br /> |CPInstantiationExample=A complaint refers to the narrated facts of an agent, grounded with a motive and a request, through a specific medium (used to generate the complaint document), where evidence may support the facts.<br /> |ExtractedFrom=Ontological resources and non ontological resources<br /> }}<br /> {{Element list header}}<br /> {{Has Element Template<br /> |HasElement=basedOn<br /> }}<br /> {{Has Element Template<br /> |HasElement=expressedIn<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasComplaintMotivation<br /> }}<br /> {{Has Element Template<br /> |HasElement=justifiedBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=madeBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=supportedBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasSpace<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasStampTime<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasTimeOccurrence<br /> }}<br /> {{Has Element Template<br /> |HasElement=Agent<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complainant<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complaint<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complaint_Recipient<br /> }}<br /> {{Has Element Template<br /> |HasElement=Evidence<br /> }}<br /> {{Has Element Template<br /> |HasElement=Fact<br /> }}<br /> {{Has Element Template<br /> |HasElement=Medium<br /> }}<br /> {{Has Element Template<br /> |HasElement=Motivation<br /> }}<br /> {{Has Element Template<br /> |HasElement=Request<br /> }}<br /> {{Has Element Template<br /> |HasElement=ThirdParty<br /> }}<br /> {{Has Element Template<br /> |HasElement=partOf<br /> }}<br /> {{Has Element Template<br /> |HasElement=addressedTo<br /> }}<br /> {{Additional information header}}<br /> [[Category:Waiting for review]]<br /> {{Scenarios about me}}<br /> {{Reviews about me}}<br /> {{Modeling issues about me}}<br /> {{My references}}<br /> {{Submission to event<br /> |Event=WOP 2016 at ISWC<br /> }}<br /> {{Submission to event}}</div>

CristianaSantos http://ontologydesignpatterns.org/index.php?title=Submissions:Complaint_Design_Pattern&diff=13486 2018-06-29T13:20:23Z

<p>CristianaSantos: </p> <hr /> <div>{{Content_OP_Proposal_toolbar}}<br /> {{Graphical representation header}}<br /> {{Graphical representation<br /> |ImageName=Cop.png<br /> }}<br /> {{Content OP Proposal Template<br /> |SubmittedBy=CristianaSantos, VictorRodriguezDoncel, Marcos da Silveira, Cedric Prusky, AldoGangemi, Pompeu Casanovas, Leon Van der Torre<br /> |Name=Complaint Ontology Pattern - COP<br /> |ContentODPAlsoKnownAs=Complaint Ontology Pattern<br /> |Intent=To represent core constituents found commonly in complaints across domains.<br /> |Domain=General, Law,<br /> |CompetencyQuestion=What is the claim of the complainant?, Which facts happened in 'this' date or in 'this' place?, Who is involved in this complaint?, Who is the complaint recipient?, What motivates the complaint?, Which facts describe the complaint?, What evidences are used to prove the narrated fact?, Which medium was used to express the complaint?<br /> |ContentODPDescription=The solution is implemented as an OWL file [https://w3id.org/vocabulary/cop]<br /> |ReusableOWLBuildingBlock=https://w3id.org/vocabulary/cop http://ontoology.linkeddata.es/publish/cop/index-en.html<br /> |Consequences=Heterogeneous models for complaints can be aligned to this pattern, which then acts as a semantic facade to different complaint management applications (such as complaint handling process, customer complaint management, customer relation management)<br /> |Scenario=A complaint refers to the narrated facts of an agent, grounded with a motive and a request, through a specific medium (used to generate the complaint document), where evidence may support the facts<br /> |CPInstantiationExample=A complaint refers to the narrated facts of an agent, grounded with a motive and a request, through a specific medium (used to generate the complaint document), where evidence may support the facts.<br /> |ExtractedFrom=Ontological resources and non ontological resources<br /> }}<br /> {{Element list header}}<br /> {{Has Element Template<br /> |HasElement=basedOn<br /> }}<br /> {{Has Element Template<br /> |HasElement=expressedIn<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasComplaintMotivation<br /> }}<br /> {{Has Element Template<br /> |HasElement=justifiedBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=madeBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=supportedBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasSpace<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasStampTime<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasTimeOccurrence<br /> }}<br /> {{Has Element Template<br /> |HasElement=Agent<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complainant<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complaint<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complaint_Recipient<br /> }}<br /> {{Has Element Template<br /> |HasElement=Evidence<br /> }}<br /> {{Has Element Template<br /> |HasElement=Fact<br /> }}<br /> {{Has Element Template<br /> |HasElement=Medium<br /> }}<br /> {{Has Element Template<br /> |HasElement=Motivation<br /> }}<br /> {{Has Element Template<br /> |HasElement=Request<br /> }}<br /> {{Has Element Template<br /> |HasElement=ThirdParty<br /> }}<br /> {{Has Element Template<br /> |HasElement=partOf<br /> }}<br /> {{Has Element Template<br /> |HasElement=addressedTo<br /> }}<br /> {{Additional information header}}<br /> [[Category:Waiting for review]]<br /> {{Scenarios about me}}<br /> {{Reviews about me}}<br /> {{Modeling issues about me}}<br /> {{My references}}<br /> {{Submission to event<br /> |Event=WOP 2016 at ISWC<br /> }}<br /> {{Submission to event}}</div>

CristianaSantos http://ontologydesignpatterns.org/index.php?title=Submissions:Complaint_Design_Pattern&diff=12683 2016-07-16T09:29:59Z

<p>CristianaSantos: </p> <hr /> <div>{{Content_OP_Proposal_toolbar}}<br /> {{Graphical representation header}}<br /> {{Graphical representation<br /> |ImageName=Cop.png<br /> }}<br /> {{Content OP Proposal Template<br /> |SubmittedBy=CristianaSantos, VictorRodriguezDoncel, Marcos da Silveira, Cedric Prusky, AldoGangemi, Pompeu Casanovas, Leon Van der Torre<br /> |Name=Complaint Ontology Pattern - COP<br /> |ContentODPAlsoKnownAs=COP<br /> |Intent=To represent core constituents found commonly in complaints across domains.<br /> |Domain=General, Law,<br /> |CompetencyQuestion=What is the claim of the complainant?, Which facts happened in 'this' date or in 'this' place?, Who is involved in this complaint?, Who is the complaint recipient?, What motivates the complaint?, Which facts describe the complaint?, What evidences are used to prove the narrated fact?, Which medium was used to express the complaint?<br /> |ContentODPDescription=The solution is implemented as an OWL file [https://w3id.org/vocabulary/cop]<br /> |ReusableOWLBuildingBlock=https://w3id.org/vocabulary/cop http://ontoology.linkeddata.es/publish/cop/index-en.html<br /> |Consequences=Heterogeneous models for complaints can be aligned to this pattern, which then acts as a semantic facade to different complaint management applications (such as complaint handling process, customer complaint management, customer relation management)<br /> |Scenario=A complaint refers to the narrated facts of an agent, grounded with a motive and a request, through a specific medium (used to generate the complaint document), where evidence may support the facts<br /> |CPInstantiationExample=A complaint refers to the narrated facts of an agent, grounded with a motive and a request, through a specific medium (used to generate the complaint document), where evidence may support the facts.<br /> |ExtractedFrom=Ontological resources and non ontological resources<br /> }}<br /> {{Element list header}}<br /> {{Has Element Template<br /> |HasElement=basedOn<br /> }}<br /> {{Has Element Template<br /> |HasElement=expressedIn<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasComplaintMotivation<br /> }}<br /> {{Has Element Template<br /> |HasElement=justifiedBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=madeBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=supportedBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasSpace<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasStampTime<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasTimeOccurrence<br /> }}<br /> {{Has Element Template<br /> |HasElement=Agent<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complainant<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complaint<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complaint_Recipient<br /> }}<br /> {{Has Element Template<br /> |HasElement=Evidence<br /> }}<br /> {{Has Element Template<br /> |HasElement=Fact<br /> }}<br /> {{Has Element Template<br /> |HasElement=Medium<br /> }}<br /> {{Has Element Template<br /> |HasElement=Motivation<br /> }}<br /> {{Has Element Template<br /> |HasElement=Request<br /> }}<br /> {{Has Element Template<br /> |HasElement=ThirdParty<br /> }}<br /> {{Has Element Template<br /> |HasElement=partOf<br /> }}<br /> {{Has Element Template<br /> |HasElement=addressedTo<br /> }}<br /> {{Additional information header}}<br /> [[Category:Waiting for review]]<br /> {{Scenarios about me}}<br /> {{Reviews about me}}<br /> {{Modeling issues about me}}<br /> {{My references}}<br /> {{Submission to event<br /> |Event=WOP 2016 at ISWC<br /> }}<br /> {{Submission to event}}</div>

CristianaSantos http://ontologydesignpatterns.org/index.php?title=Submissions:Complaint_Design_Pattern&diff=12682 2016-07-16T09:13:29Z

<p>CristianaSantos: </p> <hr /> <div>{{Content_OP_Proposal_toolbar}}<br /> {{Graphical representation header}}<br /> {{Graphical representation<br /> |ImageName=Cop.png<br /> }}<br /> {{Content OP Proposal Template<br /> |SubmittedBy=CristianaSantos, VictorRodriguezDoncel, Marcos da Silveira, Cedric Prusky, AldoGangemi, Pompeu Casanovas, Leon Van der Torre<br /> |Name=Complaint Ontology Pattern - COP<br /> |ContentODPAlsoKnownAs=COP<br /> |Intent=To represent core constituents found commonly in complaints across domains.<br /> |Domain=General, Law,<br /> |CompetencyQuestion=What is the claim of the complainant?, Which facts happened in 'this' date or in 'this' place?, Who is involved in this complaint?, Who is the complaint recipient?, What motivates the complaint?, Which facts describe the complaint?, What evidences are used to prove the narrated fact?, Which medium was used to express the complaint?<br /> |ContentODPDescription=The solution is implemented as an OWL file [https://w3id.org/vocabulary/cop]<br /> |ReusableOWLBuildingBlock=https://w3id.org/vocabulary/cop<br /> |Consequences=Heterogeneous models for complaints can be aligned to this pattern, which then acts as a semantic facade to different complaint management applications (such as complaint handling process, customer complaint management, customer relation management)<br /> |Scenario=A complaint refers to the narrated facts of an agent, grounded with a motive and a request, through a specific medium (used to generate the complaint document), where evidence may support the facts<br /> |CPInstantiationExample=A complaint refers to the narrated facts of an agent, grounded with a motive and a request, through a specific medium (used to generate the complaint document), where evidence may support the facts.<br /> |ExtractedFrom=Ontological resources and non ontological resources<br /> }}<br /> {{Element list header}}<br /> {{Has Element Template<br /> |HasElement=basedOn<br /> }}<br /> {{Has Element Template<br /> |HasElement=expressedIn<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasComplaintMotivation<br /> }}<br /> {{Has Element Template<br /> |HasElement=justifiedBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=madeBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=supportedBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasSpace<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasStampTime<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasTimeOccurrence<br /> }}<br /> {{Has Element Template<br /> |HasElement=Agent<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complainant<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complaint<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complaint_Recipient<br /> }}<br /> {{Has Element Template<br /> |HasElement=Evidence<br /> }}<br /> {{Has Element Template<br /> |HasElement=Fact<br /> }}<br /> {{Has Element Template<br /> |HasElement=Medium<br /> }}<br /> {{Has Element Template<br /> |HasElement=Motivation<br /> }}<br /> {{Has Element Template<br /> |HasElement=Request<br /> }}<br /> {{Has Element Template<br /> |HasElement=ThirdParty<br /> }}<br /> {{Has Element Template<br /> |HasElement=partOf<br /> }}<br /> {{Has Element Template<br /> |HasElement=addressedTo<br /> }}<br /> {{Additional information header}}<br /> [[Category:Waiting for review]]<br /> {{Scenarios about me}}<br /> {{Reviews about me}}<br /> {{Modeling issues about me}}<br /> {{My references}}<br /> {{Submission to event<br /> |Event=WOP 2016 at ISWC<br /> }}<br /> {{Submission to event}}</div>

CristianaSantos http://ontologydesignpatterns.org/index.php?title=Submissions:Complaint_Design_Pattern&diff=12681 2016-07-16T08:25:40Z

<p>CristianaSantos: </p> <hr /> <div>{{Content_OP_Proposal_toolbar}}<br /> {{Graphical representation header}}<br /> {{Graphical representation<br /> |ImageName=Cop.png<br /> }}<br /> {{Content OP Proposal Template<br /> |SubmittedBy=CristianaSantos, VictorRodriguezDoncel, Marcos da Silveira, Cedric Prusky, AldoGangemi, Pompeu Casanovas, Leon Van der Torre<br /> |Name=Complaint Ontology Pattern - COP<br /> |ContentODPAlsoKnownAs=COP<br /> |Intent=To represent core constituents found commonly in complaints across domains.<br /> |Domain=General, Law,<br /> |CompetencyQuestion=What is the claim of the complainant?, Which facts happened in 'this' date or in 'this' place?, Who is involved in this complaint?, Who is the complaint recipient?, What motivates the complaint?, Which facts describe the complaint?, What evidences are used to prove the narrated fact?, Which medium was used to express the complaint?<br /> |ContentODPDescription=The solution is implemented as an OWL file<br /> |ReusableOWLBuildingBlock=https://w3id.org/vocabulary/cop<br /> |Consequences=Heterogeneous models for complaints can be aligned to this pattern, which then acts as a semantic facade to different complaint management applications (such as complaint handling process, customer complaint management, customer relation management)<br /> |Scenario=A complaint refers to the narrated facts of an agent, grounded with a motive and a request, through a specific medium (used to generate the complaint document), where evidence may support the facts<br /> |CPInstantiationExample=A complaint refers to the narrated facts of an agent, grounded with a motive and a request, through a specific medium (used to generate the complaint document), where evidence may support the facts.<br /> |ExtractedFrom=Ontological resources and non ontological resources<br /> }}<br /> {{Element list header}}<br /> {{Has Element Template<br /> |HasElement=basedOn<br /> }}<br /> {{Has Element Template<br /> |HasElement=expressedIn<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasComplaintMotivation<br /> }}<br /> {{Has Element Template<br /> |HasElement=justifiedBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=madeBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=supportedBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasSpace<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasStampTime<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasTimeOccurrence<br /> }}<br /> {{Has Element Template<br /> |HasElement=Agent<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complainant<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complaint<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complaint_Recipient<br /> }}<br /> {{Has Element Template<br /> |HasElement=Evidence<br /> }}<br /> {{Has Element Template<br /> |HasElement=Fact<br /> }}<br /> {{Has Element Template<br /> |HasElement=Medium<br /> }}<br /> {{Has Element Template<br /> |HasElement=Motivation<br /> }}<br /> {{Has Element Template<br /> |HasElement=Request<br /> }}<br /> {{Has Element Template<br /> |HasElement=ThirdParty<br /> }}<br /> {{Has Element Template<br /> |HasElement=partOf<br /> }}<br /> {{Has Element Template<br /> |HasElement=addressedTo<br /> }}<br /> {{Additional information header}}<br /> [[Category:Waiting for review]]<br /> {{Scenarios about me}}<br /> {{Reviews about me}}<br /> {{Modeling issues about me}}<br /> {{My references}}<br /> {{Submission to event<br /> |Event=WOP 2016 at ISWC<br /> }}<br /> {{Submission to event}}</div>

CristianaSantos http://ontologydesignpatterns.org/index.php?title=Submissions:Complaint_Design_Pattern&diff=12680 2016-07-16T08:23:58Z

<p>CristianaSantos: </p> <hr /> <div>{{Content_OP_Proposal_toolbar}}<br /> {{Graphical representation header}}<br /> {{Graphical representation<br /> |ImageName=Cop.png<br /> }}<br /> {{Content OP Proposal Template<br /> |SubmittedBy=CristianaSantos, VictorRodriguezDoncel, Marcos da Silveira, Cedric Prusky, AldoGangemi, Pompeu Casanovas, Leon Van der Torre<br /> |Name=Complaint Ontology Pattern - COP<br /> |ContentODPAlsoKnownAs=COP<br /> |Intent=To represent core constituents found commonly in complaints across domains.<br /> |Domain=General, Law,<br /> |CompetencyQuestion=What is the claim of the complainant?, Which facts happened in 'this' date or in 'this' place?, Who is involved in this complaint?, Who is the complaint recipient?, What motivates the complaint?, Which facts describe the complaint?, What evidences are used to prove the narrated fact?, Which medium was used to express the complaint?<br /> |ContentODPDescription=The solution is implemented as an OWL file<br /> |ReusableOWLBuildingBlock=https://w3id.org/vocabulary/cop<br /> |Consequences=Heterogeneous models for complaints can be aligned to this pattern, which then acts as a semantic facade to different complaint management applications (such as complaint handling process, customer complaint management, customer relation management)<br /> |Scenario=A complaint refers to the narrated facts of an agent, grounded with a motive and a request, through a specific medium (used to generate the complaint document), where evidence may support the facts<br /> |CPInstantiationExample=A complaint refers to the narrated facts of an agent, grounded with a motive and a request, through a specific medium (used to generate the complaint document), where evidence may support the facts.<br /> |ExtractedFrom=Ontological resources and non ontological resources<br /> }}<br /> {{Element list header}}<br /> {{Has Element Template<br /> |HasElement=basedOn<br /> }}<br /> {{Has Element Template<br /> |HasElement=expressedIn<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasComplaintMotivation<br /> }}<br /> {{Has Element Template<br /> |HasElement=justifiedBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=madeBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=supportedBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasSpace<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasStampTime<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasTimeOccurrence<br /> }}<br /> {{Has Element Template<br /> |HasElement=Agent<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complainant<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complaint<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complaint_Recipient<br /> }}<br /> {{Has Element Template<br /> |HasElement=Evidence<br /> }}<br /> {{Has Element Template<br /> |HasElement=Fact<br /> }}<br /> {{Has Element Template<br /> |HasElement=Medium<br /> }}<br /> {{Has Element Template<br /> |HasElement=Motivation<br /> }}<br /> {{Has Element Template<br /> |HasElement=Request<br /> }}<br /> {{Has Element Template<br /> |HasElement=ThirdParty<br /> }}<br /> {{Has Element Template<br /> |HasElement=partOf<br /> }}<br /> {{Has Element Template<br /> |HasElement=addressedTo<br /> }}<br /> {{Additional information header}}<br /> [[Category:Waiting for review]]<br /> {{Scenarios about me}}<br /> {{Reviews about me}}<br /> {{Modeling issues about me}}<br /> {{My references}}</div>

CristianaSantos http://ontologydesignpatterns.org/index.php?title=File:Cop.png&diff=12679 2016-07-16T08:22:55Z

<p>CristianaSantos: uploaded a new version of &quot;Image:Cop.png&quot;</p> <hr /> <div>Main diagram depicting the COP</div>

CristianaSantos http://ontologydesignpatterns.org/index.php?title=Submissions:Complaint_Design_Pattern&diff=12635 2016-07-15T15:44:31Z

<p>CristianaSantos: </p> <hr /> <div>{{Content_OP_Proposal_toolbar}}<br /> {{Graphical representation header}}<br /> {{Graphical representation<br /> |ImageName=jpg<br /> }}<br /> {{Content OP Proposal Template<br /> |SubmittedBy=CristianaSantos, VictorRodriguezDoncel, Marcos da Silveira, Cedric Prusky, AldoGangemi, Pompeu Casanovas, Leon Van der Torre<br /> |Name=Complaint Ontology Pattern - COP<br /> |ContentODPAlsoKnownAs=COP<br /> |Intent=To represent core constituents found commonly in complaints across domains.<br /> |Domain=General, Law,<br /> |CompetencyQuestion=What is the claim of the complainant?, Which facts happened in 'this' date or in 'this' place?, Who is involved in this complaint?, Who is the complaint recipient?, What motivates the complaint?, Which facts describe the complaint?, What evidences are used to prove the narrated fact?, Which medium was used to express the complaint?<br /> |ContentODPDescription=The solution is implemented as an OWL file<br /> |ReusableOWLBuildingBlock=https://w3id.org/vocabulary/cop<br /> |Consequences=Heterogeneous models for complaints can be aligned to this pattern, which then acts as a semantic facade to different complaint management applications (such as complaint handling process, customer complaint management, customer relation management)<br /> |Scenario=A complaint refers to the narrated facts of an agent, grounded with a motive and a request, through a specific medium (used to generate the complaint document), where evidence may support the facts<br /> |CPInstantiationExample=A complaint refers to the narrated facts of an agent, grounded with a motive and a request, through a specific medium (used to generate the complaint document), where evidence may support the facts.<br /> |ExtractedFrom=Ontological resources and non ontological resources<br /> }}<br /> {{Element list header}}<br /> {{Has Element Template<br /> |HasElement=basedOn<br /> }}<br /> {{Has Element Template<br /> |HasElement=expressedIn<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasComplaintMotivation<br /> }}<br /> {{Has Element Template<br /> |HasElement=justifiedBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=madeBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=supportedBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasSpace<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasStampTime<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasTimeOccurrence<br /> }}<br /> {{Has Element Template<br /> |HasElement=Agent<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complainant<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complaint<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complaint_Recipient<br /> }}<br /> {{Has Element Template<br /> |HasElement=Evidence<br /> }}<br /> {{Has Element Template<br /> |HasElement=Fact<br /> }}<br /> {{Has Element Template<br /> |HasElement=Medium<br /> }}<br /> {{Has Element Template<br /> |HasElement=Motivation<br /> }}<br /> {{Has Element Template<br /> |HasElement=Request<br /> }}<br /> {{Has Element Template<br /> |HasElement=ThirdParty<br /> }}<br /> {{Has Element Template<br /> |HasElement=partOf<br /> }}<br /> {{Has Element Template<br /> |HasElement=addressedTo<br /> }}<br /> {{Additional information header}}<br /> [[Category:Waiting for review]]<br /> {{Scenarios about me}}<br /> {{Reviews about me}}<br /> {{Modeling issues about me}}<br /> {{My references}}</div>

CristianaSantos http://ontologydesignpatterns.org/index.php?title=File:Complaint_UML.jpg&diff=12634 2016-07-15T15:03:15Z

<p>CristianaSantos: uploaded a new version of &quot;Image:Complaint UML.jpg&quot;</p> <hr /> <div></div>

CristianaSantos http://ontologydesignpatterns.org/index.php?title=Submissions:Complaint_Design_Pattern&diff=12633 2016-07-15T15:02:28Z

<p>CristianaSantos: </p> <hr /> <div>{{Content_OP_Proposal_toolbar}}<br /> {{Graphical representation header}}<br /> {{Graphical representation}}<br /> {{Content OP Proposal Template<br /> |SubmittedBy=CristianaSantos, VictorRodriguezDoncel, Marcos da Silveira, Cedric Prusky, AldoGangemi, Pompeu Casanovas, Leon Van der Torre<br /> |Name=Complaint Ontology Pattern - COP<br /> |ContentODPAlsoKnownAs=COP<br /> |Intent=To represent core constituents found commonly in complaints across domains.<br /> |Domain=General, Law, <br /> |CompetencyQuestion=What is the claim of the complainant?, Which facts happened in 'this' date or in 'this' place?, Who is involved in this complaint?, Who is the complaint recipient?, What motivates the complaint?, Which facts describe the complaint?, What evidences are used to prove the narrated fact?, Which medium was used to express the complaint?<br /> |ContentODPDescription=The solution is implemented as an OWL file<br /> |ReusableOWLBuildingBlock=https://w3id.org/vocabulary/cop<br /> |Consequences=Heterogeneous models for complaints can be aligned to this pattern, which then acts as a semantic facade to different complaint management applications (such as complaint handling process, customer complaint management, customer relation management)<br /> |Scenario=A complaint refers to the narrated facts of an agent, grounded with a motive and a request, through a specific medium (used to generate the complaint document), where evidence may support the facts<br /> |CPInstantiationExample=A complaint refers to the narrated facts of an agent, grounded with a motive and a request, through a specific medium (used to generate the complaint document), where evidence may support the facts.<br /> |ExtractedFrom=Ontological resources and non ontological resources<br /> }}<br /> {{Element list header}}<br /> {{Has Element Template<br /> |HasElement=basedOn<br /> }}<br /> {{Has Element Template<br /> |HasElement=expressedIn<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasComplaintMotivation<br /> }}<br /> {{Has Element Template<br /> |HasElement=justifiedBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=madeBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=supportedBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasSpace<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasStampTime<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasTimeOccurrence<br /> }}<br /> {{Has Element Template<br /> |HasElement=Agent<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complainant<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complaint<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complaint_Recipient<br /> }}<br /> {{Has Element Template<br /> |HasElement=Evidence<br /> }}<br /> {{Has Element Template<br /> |HasElement=Fact<br /> }}<br /> {{Has Element Template<br /> |HasElement=Medium<br /> }}<br /> {{Has Element Template<br /> |HasElement=Motivation<br /> }}<br /> {{Has Element Template<br /> |HasElement=Request<br /> }}<br /> {{Has Element Template<br /> |HasElement=ThirdParty<br /> }}<br /> {{Has Element Template<br /> |HasElement=partOf<br /> }}<br /> {{Has Element Template<br /> |HasElement=addressedTo<br /> }}<br /> {{Additional information header}}<br /> [[Category:Waiting for review]]<br /> {{Scenarios about me}}<br /> {{Reviews about me}}<br /> {{Modeling issues about me}}<br /> {{My references}}</div>

CristianaSantos http://ontologydesignpatterns.org/index.php?title=User:CristianaSantos&diff=12632 2016-07-15T14:58:59Z

<p>CristianaSantos: </p> <hr /> <div>{{User Template<br /> |FirstName=Cristiana<br /> |LastName=Santos<br /> |Gender=Female<br /> |Picture=ODPUser.png<br /> |EmailAddress=cristiana.teixeirasantos@gmail.com<br /> |Organization=IDT-UAB, University of Luxembourg<br /> |OrganizationType=Educational Training and Research Institution<br /> |OrganizationWebSite=http://idt.uab.cat/ Institute of Law and Technology<br /> |Country=Spain (ES)<br /> |Role=PhD Student<br /> }}<br /> {{Account Request Template<br /> |Motivation=Posting a new content pattern <br /> |PossibleMainContribution=To have some help to solve modeling problems, To help other users to solve modeling problems<br /> |DomainsOfInterest=legal domain<br /> |ExpertOfDomains=consumer law<br /> |HowDidIKnowAbout=conference/public events<br /> }}</div>

CristianaSantos http://ontologydesignpatterns.org/index.php?title=Submissions:Complaint_Design_Pattern&diff=12631 2016-07-15T14:50:53Z

<p>CristianaSantos: </p> <hr /> <div>{{Content_OP_Proposal_toolbar}}<br /> {{Graphical representation header}}<br /> {{Graphical representation}}<br /> {{Content OP Proposal Template<br /> |SubmittedBy=CristianaSantos, VictorRodriguezDoncel, Marcos da Silveira, Cedric Prusky, AldoGangemi, Pompeu Casanovas, Leon Van der Torre<br /> |Name=Complaint Ontology Pattern - COP<br /> |ContentODPAlsoKnownAs=COP<br /> |Intent=To represent core constituents found commonly in complaints across domains.<br /> |Domain=General<br /> |CompetencyQuestion=What is the claim of the complainant?, Which facts happened in 'this' date or in 'this' place?, Who is involved in this complaint?, Who is the complaint recipient?, What motivates the complaint?, Which facts describe the complaint?, What evidences are used to prove the narrated fact?, Which medium was used to express the complaint?<br /> |ContentODPDescription=The solution is implemented as an OWL file<br /> |ReusableOWLBuildingBlock=https://w3id.org/vocabulary/cop<br /> |Consequences=Heterogeneous models for complaints can be aligned to this pattern, which then acts as a semantic facade to different complaint management applications (such as complaint handling process, customer complaint management, customer relation management)<br /> |Scenario=A complaint refers to the narrated facts of an agent, grounded with a motive and a request, through a specific medium (used to generate the complaint document), where evidence may support the facts<br /> |CPInstantiationExample=A complaint refers to the narrated facts of an agent, grounded with a motive and a request, through a specific medium (used to generate the complaint document), where evidence may support the facts.<br /> |ExtractedFrom=Ontological resources and non ontological resources<br /> }}<br /> {{Element list header}}<br /> {{Has Element Template<br /> |HasElement=basedOn<br /> }}<br /> {{Has Element Template<br /> |HasElement=expressedIn<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasComplaintMotivation<br /> }}<br /> {{Has Element Template<br /> |HasElement=justifiedBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=madeBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=supportedBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasSpace<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasStampTime<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasTimeOccurrence<br /> }}<br /> {{Has Element Template<br /> |HasElement=Agent<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complainant<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complaint<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complaint_Recipient<br /> }}<br /> {{Has Element Template<br /> |HasElement=Evidence<br /> }}<br /> {{Has Element Template<br /> |HasElement=Fact<br /> }}<br /> {{Has Element Template<br /> |HasElement=Medium<br /> }}<br /> {{Has Element Template<br /> |HasElement=Motivation<br /> }}<br /> {{Has Element Template<br /> |HasElement=Request<br /> }}<br /> {{Has Element Template<br /> |HasElement=ThirdParty<br /> }}<br /> {{Has Element Template<br /> |HasElement=partOf<br /> }}<br /> {{Has Element Template<br /> |HasElement=addressedTo<br /> }}<br /> {{Additional information header}}<br /> [[Category:Waiting for review]]<br /> {{Scenarios about me}}<br /> {{Reviews about me}}<br /> {{Modeling issues about me}}<br /> {{My references}}</div>

CristianaSantos http://ontologydesignpatterns.org/index.php?title=File:Complaint_UML.jpg&diff=12630 2016-07-15T14:45:50Z

<p>CristianaSantos: uploaded a new version of &quot;Image:Complaint UML.jpg&quot;</p> <hr /> <div></div>

CristianaSantos http://ontologydesignpatterns.org/index.php?title=File:Complaint_UML.jpg&diff=12616 2016-07-13T21:27:33Z

<p>CristianaSantos: uploaded a new version of &quot;Image:Complaint UML.jpg&quot;: complaint diagram in uml</p> <hr /> <div></div>

CristianaSantos http://ontologydesignpatterns.org/index.php?title=File:Complaint_UML.jpg&diff=12615 2016-07-13T21:24:10Z

<p>CristianaSantos: </p> <hr /> <div></div>

CristianaSantos http://ontologydesignpatterns.org/index.php?title=Submissions:Complaint_Design_Pattern&diff=12614 2016-07-13T21:21:37Z

<p>CristianaSantos: </p> <hr /> <div>{{Content_OP_Proposal_toolbar}}<br /> {{Graphical representation header}}<br /> {{Graphical representation}}<br /> {{Content OP Proposal Template<br /> |SubmittedBy=CristianaSantos, VictorRodriguezDoncel, Marcos da Silveira, Cedric Prusky, AldoGangemi, Pompeu Casanovas, Leon Van der Torre<br /> |Name=Complaint Ontology Pattern - COP<br /> |ContentODPAlsoKnownAs=COP<br /> |Intent=To represent core constituents found commonly in complaints across domains.<br /> |Domain=General<br /> |CompetencyQuestion=What is the claim of the complainant?, Which facts happened in 'this' date or in 'this' place?, Who is involved in this complaint?, Who is the complaint recipient?, What motivates the complaint?, Which facts describe the complaint?, What evidences are used to prove the narrated fact?, Which medium was used to express the complaint?<br /> |ContentODPDescription=The solution is implemented as an OWL file<br /> |ReusableOWLBuildingBlock=https://w3id.org/vocabulary/cop<br /> |Consequences=Heterogeneous models for complaints can be aligned to this pattern, which then acts as a semantic facade to different complaint management applications (such as complaint handling process, customer complaint management, customer relation management)<br /> |Scenario=A complaint refers to the narrated facts of an agent, grounded with a motive and a request, through a specific medium (used to generate the complaint document), where evidence may support the facts<br /> |ExtractedFrom=Ontological resources and non ontological resources<br /> }}<br /> {{Element list header}}<br /> {{Has Element Template<br /> |HasElement=basedOn<br /> }}<br /> {{Has Element Template<br /> |HasElement=expressedIn<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasComplaintMotivation<br /> }}<br /> {{Has Element Template<br /> |HasElement=justifiedBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=madeBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=supportedBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasSpace<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasStampTime<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasTimeOccurrence<br /> }}<br /> {{Has Element Template<br /> |HasElement=Agent<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complainant<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complaint<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complaint_Recipient<br /> }}<br /> {{Has Element Template<br /> |HasElement=Evidence<br /> }}<br /> {{Has Element Template<br /> |HasElement=Fact<br /> }}<br /> {{Has Element Template<br /> |HasElement=Medium<br /> }}<br /> {{Has Element Template<br /> |HasElement=Motivation<br /> }}<br /> {{Has Element Template<br /> |HasElement=Request<br /> }}<br /> {{Has Element Template<br /> |HasElement=ThirdParty<br /> }}<br /> {{Has Element Template<br /> |HasElement=partOf<br /> }}<br /> {{Has Element Template<br /> |HasElement=addressedTo<br /> }}<br /> {{Additional information header}}<br /> [[Category:Waiting for review]]<br /> {{Scenarios about me}}<br /> {{Reviews about me}}<br /> {{Modeling issues about me}}<br /> {{My references}}</div>

CristianaSantos http://ontologydesignpatterns.org/index.php?title=Submissions:Complaint_Design_Pattern&diff=12613 2016-07-13T21:18:09Z

<p>CristianaSantos: </p> <hr /> <div>{{Content_OP_Proposal_toolbar}}<br /> {{Graphical representation header}}<br /> {{Graphical representation}}<br /> {{Content OP Proposal Template<br /> |SubmittedBy=CristianaSantos, VictorRodriguezDoncel, Marcos da Silveira, Cedric Prusky, AldoGangemi, Pompeu Casanovas, Leon Van der Torre<br /> |Name=Complaint Ontology Pattern - COP<br /> |ContentODPAlsoKnownAs=COP<br /> |Intent=To represent core constituents found commonly in complaints across domains.<br /> |Domain=General<br /> |CompetencyQuestion=What is the claim of the complainant?, Which facts happened in 'this' date or in 'this' place?, Who is involved in this complaint?, Who is the complaint recipient?, What motivates the complaint?, Which facts describe the complaint?, What evidences are used to prove the narrated fact?, Which medium was used to express the complaint?<br /> |ContentODPDescription=The solution is implemented as an OWL file<br /> |ReusableOWLBuildingBlock=https://w3id.org/vocabulary/cop<br /> |Consequences=Heterogeneous models for complaints can be aligned to this pattern, which then acts as a semantic facade to different complaint management applications (such as complaint handling process, customer complaint management, customer relation management)<br /> |Scenario=A complaint refers to the narrated facts of an agent, grounded with a motive and a request, through a specific medium (used to generate the complaint document), where evidence may support the facts<br /> |ExtractedFrom=Ontological resources and non ontological resources<br /> }}<br /> {{Element list header}}<br /> {{Has Element Template<br /> |HasElement=basedOn<br /> }}<br /> {{Has Element Template<br /> |HasElement=expressedIn<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasComplaintMotivation<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasRequest<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasRole<br /> }}<br /> {{Has Element Template<br /> |HasElement=justifiedBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=madeBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=supportedBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasSpace<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasStampTime<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasTimeOccurrence<br /> }}<br /> {{Has Element Template<br /> |HasElement=Agent<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complainant<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complaint<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complaint_Recipient<br /> }}<br /> {{Has Element Template<br /> |HasElement=Evidence<br /> }}<br /> {{Has Element Template<br /> |HasElement=Fact<br /> }}<br /> {{Has Element Template<br /> |HasElement=Medium<br /> }}<br /> {{Has Element Template<br /> |HasElement=Motivation<br /> }}<br /> {{Has Element Template<br /> |HasElement=Request<br /> }}<br /> {{Has Element Template<br /> |HasElement=ThirdParty<br /> }}<br /> {{Additional information header}}<br /> [[Category:Waiting for review]]<br /> {{Scenarios about me}}<br /> {{Reviews about me}}<br /> {{Modeling issues about me}}<br /> {{My references}}</div>

CristianaSantos http://ontologydesignpatterns.org/index.php?title=Submissions:Complaint_Design_Pattern&diff=12612 2016-07-13T21:16:47Z

<p>CristianaSantos: </p> <hr /> <div>{{Content_OP_Proposal_toolbar}}<br /> {{Graphical representation header}}<br /> {{Graphical representation}}<br /> {{Content OP Proposal Template<br /> |SubmittedBy=CristianaSantos, VictorRodriguezDoncel, Marcos da Silveira, Cedric Prusky, AldoGangemi, Pompeu Casanovas, Leon Van der Torre<br /> |Name=Complaint Ontology Pattern - COP<br /> |ContentODPAlsoKnownAs=COP<br /> |Intent=To represent core constituents found commonly in complaints across domains. <br /> |Domain=General<br /> |CompetencyQuestion=What is the claim of the complainant?, Which facts happened in 'this' date or in 'this' place?, Who is involved in this complaint?, Who is the complaint recipient?, What motivates the complaint?, Which facts describe the complaint?, What evidences are used to prove the narrated fact?, Which medium was used to express the complaint?<br /> |ContentODPDescription=The solution is implemented as an OWL file<br /> |ReusableOWLBuildingBlock=https://w3id.org/vocabulary/cop <br /> |Consequences=Heterogeneous models for complaints can be aligned to this pattern, which then acts as a semantic facade to different complaint management applications (such as complaint handling process, customer complaint management, customer relation management)<br /> |Scenario=A complaint refers to the narrated facts of an agent, grounded with a motive and a request, through a specific medium (used to generate the complaint document), where evidence may support the facts.<br /> |ExtractedFrom=Ontological resources and non ontological resources<br /> }}<br /> {{Element list header}}<br /> {{Has Element Template<br /> |HasElement=basedOn<br /> }}<br /> {{Has Element Template<br /> |HasElement=expressedIn<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasComplaintMotivation<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasRequest<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasRole<br /> }}<br /> {{Has Element Template<br /> |HasElement=justifiedBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=madeBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=supportedBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasSpace<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasStampTime<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasTimeOccurrence<br /> }}<br /> {{Has Element Template<br /> |HasElement=Agent<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complainant<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complaint<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complaint_Recipient<br /> }}<br /> {{Has Element Template<br /> |HasElement=Evidence<br /> }}<br /> {{Has Element Template<br /> |HasElement=Fact<br /> }}<br /> {{Has Element Template<br /> |HasElement=Medium<br /> }}<br /> {{Has Element Template<br /> |HasElement=Motivation<br /> }}<br /> {{Has Element Template<br /> |HasElement=Request<br /> }}<br /> {{Has Element Template<br /> |HasElement=ThirdParty<br /> }}<br /> {{Additional information header}}<br /> [[Category:Waiting for review]]<br /> {{Scenarios about me}}<br /> {{Reviews about me}}<br /> {{Modeling issues about me}}<br /> {{My references}}</div>

CristianaSantos http://ontologydesignpatterns.org/index.php?title=Submissions:Complaint_Design_Pattern&diff=12515 2016-06-01T15:33:52Z

<p>CristianaSantos: Article is waiting for review.</p> <hr /> <div>{{Content_OP_Proposal_toolbar}}<br /> {{Graphical representation header}}<br /> {{Graphical representation<br /> |ImageName=Cop.png<br /> }}<br /> {{Content OP Proposal Template<br /> |SubmittedBy=CristianaSantos<br /> |Name=COP<br /> |Intent=To represent the core constituents of a complaint<br /> |CompetencyQuestion=What is the claim of the complainant?, Which facts happened in 'this' date or in 'this' place?, Who is involved in this complaint?, Who is the complaint recipient?, What motivates the complaint?, Which facts describe the complaint?, What evidences are used to prove the narrated fact?, Which medium was used to express the complaint?<br /> |ContentODPDescription=The solution is implemented as an OWL file<br /> |ReusableOWLBuildingBlock=https://raw.githubusercontent.com/Rel-incode/cop/master/cop.owl<br /> |Consequences=Heterogeneous models for complaints can be aligned to this pattern, which then acts as a semantic facade to different complaint management applications (such as complaint handling process, customer complaint management, customer relation management)<br /> |Scenario=A complaint refers to the narrated facts of an agent, grounded with motive and a request, through a specific medium (used to generate the complaint document), where evidence may support the facts.<br /> }}<br /> {{Element list header}}<br /> {{Has Element Template<br /> |HasElement=basedOn<br /> }}<br /> {{Has Element Template<br /> |HasElement=expressedIn<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasComplaintMotivation<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasRequest<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasRole<br /> }}<br /> {{Has Element Template<br /> |HasElement=justifiedBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=madeBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=supportedBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasSpace<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasStampTime<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasTimeOccurrence<br /> }}<br /> {{Has Element Template<br /> |HasElement=Agent<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complainant<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complaint<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complaint_Recipient<br /> }}<br /> {{Has Element Template<br /> |HasElement=Evidence<br /> }}<br /> {{Has Element Template<br /> |HasElement=Fact<br /> }}<br /> {{Has Element Template<br /> |HasElement=Medium<br /> }}<br /> {{Has Element Template<br /> |HasElement=Motivation<br /> }}<br /> {{Has Element Template<br /> |HasElement=Request<br /> }}<br /> {{Has Element Template<br /> |HasElement=ThirdParty<br /> }}<br /> {{Additional information header}}<br /> <br /> {{Scenarios about me}}<br /> {{Reviews about me}}<br /> {{Modeling issues about me}}<br /> {{My references}}<br /> [[Category:Waiting for review]]</div>

CristianaSantos http://ontologydesignpatterns.org/index.php?title=Submissions:Complaint_Design_Pattern&diff=12514 2016-05-03T10:59:19Z

<p>CristianaSantos: </p> <hr /> <div>{{Content_OP_Proposal_toolbar}}<br /> {{Graphical representation header}}<br /> {{Graphical representation<br /> |ImageName=Cop.png<br /> }}<br /> {{Content OP Proposal Template<br /> |SubmittedBy=CristianaSantos<br /> |Name=COP<br /> |Intent=To represent the core constituents of a complaint<br /> |CompetencyQuestion=What is the claim of the complainant?, Which facts happened in 'this' date or in 'this' place?, Who is involved in this complaint?, Who is the complaint recipient?, What motivates the complaint?, Which facts describe the complaint?, What evidences are used to prove the narrated fact?, Which medium was used to express the complaint?<br /> |ContentODPDescription=The solution is implemented as an OWL file<br /> |ReusableOWLBuildingBlock=https://raw.githubusercontent.com/Rel-incode/cop/master/cop.owl<br /> |Consequences=Heterogeneous models for complaints can be aligned to this pattern, which then acts as a semantic facade to different complaint management applications (such as complaint handling process, customer complaint management, customer relation management)<br /> |Scenario=A complaint refers to the narrated facts of an agent, grounded with motive and a request, through a specific medium (used to generate the complaint document), where evidence may support the facts.<br /> }}<br /> {{Element list header}}<br /> {{Has Element Template<br /> |HasElement=basedOn<br /> }}<br /> {{Has Element Template<br /> |HasElement=expressedIn<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasComplaintMotivation<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasRequest<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasRole<br /> }}<br /> {{Has Element Template<br /> |HasElement=justifiedBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=madeBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=supportedBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasSpace<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasStampTime<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasTimeOccurrence<br /> }}<br /> {{Has Element Template<br /> |HasElement=Agent<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complainant<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complaint<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complaint_Recipient<br /> }}<br /> {{Has Element Template<br /> |HasElement=Evidence<br /> }}<br /> {{Has Element Template<br /> |HasElement=Fact<br /> }}<br /> {{Has Element Template<br /> |HasElement=Medium<br /> }}<br /> {{Has Element Template<br /> |HasElement=Motivation<br /> }}<br /> {{Has Element Template<br /> |HasElement=Request<br /> }}<br /> {{Has Element Template<br /> |HasElement=ThirdParty<br /> }}<br /> {{Additional information header}}<br /> <br /> {{Scenarios about me}}<br /> {{Reviews about me}}<br /> {{Modeling issues about me}}<br /> {{My references}}</div>

CristianaSantos http://ontologydesignpatterns.org/index.php?title=File:Cop.png&diff=12513 2016-05-03T10:58:43Z

<p>CristianaSantos: Main diagram depicting the COP</p> <hr /> <div>Main diagram depicting the COP</div>

CristianaSantos http://ontologydesignpatterns.org/index.php?title=Submissions:Complaint_Design_Pattern&diff=12491 2016-05-03T10:52:28Z

<p>CristianaSantos: Imported from OWL file.</p> <hr /> <div>{{Content_OP_Proposal_toolbar}}<br /> {{Graphical representation header}}<br /> {{Graphical representation<br /> |ImageName=fig1.png<br /> }}<br /> {{Content OP Proposal Template<br /> |CompetencyQuestion=What is the claim of the complainant?, Which facts happened in 'this' date or in 'this' place?, Who is involved in this complaint?, Who is the complaint recipient?, What motivates the complaint?, Which facts describe the complaint?, What evidences are used to prove the narrated fact?, Which medium was used to express the complaint?<br /> |Intent=To represent the core constituents of a complaint<br /> |Consequences=Heterogeneous models for complaints can be aligned to this pattern, which then acts as a semantic facade to different complaint management applications (such as complaint handling process, customer complaint management, customer relation management)<br /> |Scenario=A complaint refers to the narrated facts of an agent, grounded with motive and a request, through a specific medium (used to generate the complaint document), where evidence may support the facts.<br /> |SubmittedBy=CristianaSantos<br /> |ReusableOWLBuildingBlock=https://raw.githubusercontent.com/Rel-incode/cop/master/cop.owl<br /> |Name=COP<br /> }}<br /> {{Element list header}}<br /> {{Has Element Template<br /> |HasElement=basedOn<br /> }}<br /> {{Has Element Template<br /> |HasElement=expressedIn<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasComplaintMotivation<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasRequest<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasRole<br /> }}<br /> {{Has Element Template<br /> |HasElement=justifiedBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=madeBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=supportedBy<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasSpace<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasStampTime<br /> }}<br /> {{Has Element Template<br /> |HasElement=hasTimeOccurrence<br /> }}<br /> {{Has Element Template<br /> |HasElement=Agent<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complainant<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complaint<br /> }}<br /> {{Has Element Template<br /> |HasElement=Complaint_Recipient<br /> }}<br /> {{Has Element Template<br /> |HasElement=Evidence<br /> }}<br /> {{Has Element Template<br /> |HasElement=Fact<br /> }}<br /> {{Has Element Template<br /> |HasElement=Medium<br /> }}<br /> {{Has Element Template<br /> |HasElement=Motivation<br /> }}<br /> {{Has Element Template<br /> |HasElement=Request<br /> }}<br /> {{Has Element Template<br /> |HasElement=ThirdParty<br /> }}<br /> <br /> {{Additional information header}}<br /> <br /> {{Scenarios about me}}<br /> {{Reviews about me}}{{Modeling issues about me}}{{My references}}</div>

CristianaSantos http://ontologydesignpatterns.org/index.php?title=File:Complaint.png&diff=12490 2016-04-30T16:48:22Z

<p>CristianaSantos: uploaded a new version of &quot;Image:Complaint.png&quot;: Constituents of COP: class labels are depicted using yellow nodes, and relationship between the classes are depicted by black arrows</p> <hr /> <div>Constituents of COP: class labels are depicted using yellow nodes, and relationship between the classes are depicted by black arrows</div>

CristianaSantos http://ontologydesignpatterns.org/index.php?title=File:Complaint.png&diff=12489 2016-04-30T16:45:47Z

<p>CristianaSantos: Constituents of COP: class labels are depicted using yellow nodes, and relationship between the classes are depicted by black arrows</p> <hr /> <div>Constituents of COP: class labels are depicted using yellow nodes, and relationship between the classes are depicted by black arrows</div>

CristianaSantos